Privacy Policy
This Privacy Policy describes how Sanjna Umesh (“we”, “us”, “our”, or “Company”) collects, uses, discloses, and safeguards your information when you visit or make a purchase from https://www.sanjnaumesh.com (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you voluntarily provide to us, including:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Account login details
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Order history
1.2 Payment Information
Payments are processed securely through authorized third-party payment gateways (such as Razorpay, Stripe, UPI, or credit/debit card providers).
We do not store your full payment card details on our servers.
1.3 Automatically Collected Information
When you visit our Website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited
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Date and time of access
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Referring website
This information helps us improve Website performance and user experience.
2. How We Use Your Information
We use collected information to:
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Process and fulfill orders
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Provide customer support
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Send order confirmations and shipping updates
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Manage your account
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Improve our Website and services
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Send promotional communications (if you opt in)
You may unsubscribe from marketing communications at any time.
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
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Remember user preferences
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Enable account login functionality
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Analyze Website traffic
You may choose to disable cookies through your browser settings. However, some features of the Website may not function properly without cookies.
4. Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties who assist us in:
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Payment processing
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Shipping and logistics
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Website hosting
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Analytics services
These parties are contractually obligated to maintain confidentiality and use information solely for service-related purposes.
We may also disclose information if required by law or governmental authority.
5. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill the purposes outlined in this Policy
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Comply with legal, tax, and regulatory obligations
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Resolve disputes
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no online transmission or storage system can be guaranteed 100% secure.
7. Your Rights
Under applicable Indian laws, you may:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (subject to legal obligations)
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Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our Website is not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
Continued use of the Website after changes constitutes acceptance of the updated policy.
11. Grievance Officer (As per Indian IT Rules)
In accordance with applicable laws, the Grievance Officer may be reached via email at contact[at]sanjnaumesh[dot]com. We will respond to grievances within the timelines prescribed under applicable law.
12. Contact Us
If you have any questions regarding these Terms, please contact us via the contact page on our Website or at: contact[at]sanjnaumesh[dot]com